A Message From Our Administrator Concerning the Coronavirus (COVID-19) - Parc Provence Memory Care A Message From Our Administrator Concerning the Coronavirus (COVID-19) - Parc Provence Memory Care

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Coronavirus (COVID-19) Response - Click Here

A Message From Our Administrator Concerning the Coronavirus (COVID-19)

A Message From Our Administrator Concerning the Coronavirus (COVID-19)

Thank you for your continued support during these challenging times. Our ultimate priority is the health and safety of our residents and staff.

Between the beautiful spring weather and indoor visits, it has been a great week here at Parc Provence!  It has been wonderful to see families reconnecting with loved ones, residents going out, and returning to some “normalcy.”

Parc Provence continues to take extensive precautionary measures to protect our vulnerable residents by implementing further modifications to help safeguard the safety of our residents and staff. We are collaborating with our Medical Director, Dr. David Carr, and Associate Medical Director, Dr. Lenise Cummings-Vaughn, both who have earned reputations as leading specialists in Alzheimer’s disease and geriatric medicine at Washington University’s School of Medicine in St. Louis, as well as the appropriate authorities and experts, to ensure we are doing everything we can.

We will also continue to monitor information and follow recommendations from the U.S. Centers for Disease Control and Prevention (CDC), St. Louis County Department of Health, and Missouri Department of Health & Senior Services (DHSS).

We continue to screen all staff and any visitor entering the building with a temperature check and health screening questionnaire (which includes questions regarding any travel in the last 30 days, individual symptoms, and any potential exposure to others with symptoms consistent with flu, COVID-19, or any respiratory illness).

As we continue to see the success of the vaccinations through lowering positivity rates, and declines in COVID-19 cases, the Department of Health & Senior Services and CMS have amended their guidance. We will complete COVID-19 testing of residents and staff if a positive COVID-19 is reported.  If testing reveals one or more COVID-19 cases, visitation will be suspended until surveillance testing is completed. If all residents and staff are negative, the affected household would not be able to have visits or be able to go on outside outings. The other households would resume indoor visits. Once we have 2 consecutive weeks, with no positive test results from residents or employees, we will be able to have indoor visits again in the affected area.

Visits

Visitors coming in to Parc Provence regardless of vaccination status:

  • Do not visit if you are sick or not feeling well – even if you think it is just a cold.
  • Please enter the building wearing a mask, and keep it on throughout your visit – regardless of vaccination status. 
  • Complete the screening form at the reception desk prior to entering
  • Practice proper hand hygiene and social distance whenever possible.
  • Common areas, dining rooms, and group activities, remain closed to visitors.
  • Please visit only in your loved ones room.
  • Please keep visits between the hours of 9:00 a.m. –  7:00 p.m., to allow for screening and periodic cleaning of common areas.

Residents Going Out:

  • Please wear a mask at all times, including the resident rooms.
  • Practice proper hand hygiene and social distance whenever possible.
  • Avoid large crowds and gatherings.
  • Please keep visits between the hours of 9:00 a.m. –  7:00 p.m., to allow for screening and periodic cleaning of common areas.

The new guidance that effects our residents or your visits are:

  • Fully vaccinated residents do not have to quarantine when admitted or readmitting from the hospital if no prolonged close contact with someone with COVID-19.
  • Fully vaccinated residents can attend activities without masks and without social distancing if all residents in attendance are *fully vaccinated. If unvaccinated residents are in attendance, the unvaccinated resident must follow social distancing.
  • Fully vaccinated residents can enjoy meals in the dining room without masks and without social distancing if all residents in attendance are *fully vaccinated. If unvaccinated residents are in attendance, masks must be worn and the unvaccinated resident must follow social distancing. At this time visitors are not allowed in the dining room.
  • Fully vaccinated residents can enjoy meals together in the resident’s room without masks or social distancing
  • When both the resident and all their visitors are fully vaccinated and while in a resident’s room or designated visitation area, residents and their visitor(s) can choose to have close contact (including touching) and to not wear a mask. Visitors must wear their mask and physically distance from other Parc Provence staff and other residents/visitors that are not part of their group at all other times while in the facility.

Fully vaccinated refers to a person who is:

  • ≥2 weeks following receipt of the second dose in a 2-dose series, or ≥2 weeks following receipt of one dose of a single-dose vaccine; there is currently no post-vaccination time limit on fully vaccinated status

Visitors shall have the opportunity to share their vaccination status to determine if the visit may have close contact (include touching and not wear a mask) while alone in a resident’s room or designated visitation area.  Visitors may email a copy of their COVID-19 vaccine record prior to their next visit or bring to next visit for a copy to be made.  Having this completed prior to your visit make the screening process smoother when you arrive.

Visitors that decline to disclose their vaccination status should adhere to the infection control principles of COVID-19 infection prevention for unvaccinated persons.

The additional following steps are being taken in our community:

ENHANCED CLEANING:

  • Our team remains focused on frequent enhanced cleaning and sanitizing throughout the building.
  • Staff is required to wear a face mask while in the building. This requirement includes private duty and companions as well.
  • Hand sanitizer is also available.
  • We have applied an antimicrobial, non-chemical disinfectant mist to all of our common areas to further sterilize the environment against any potential contagious germs.
  • We continue to practice proper handwashing.

SOCIAL DISTANCING:

  • We continue to practice proper social distancing.

DINING AND ACTIVITIES:

  • All events and activities will be in an adjusted setting in the household with ten or less in attendance.
  • Residents will be provided meal service in the dining room.
  • We are to have outside volunteers and entertainers.
  • We are temporarily discontinuing outings.

RESPONSIBLE PARTIES/FRIENDS/FAMILY MEMBERS:

  • We have a designated station in our loading dock area on the south side of the building where families can drop off clothing/supplies/packages for their loved ones. Items may be dropped off at this station from 9:00 am – 6:00 pm, and we ask that you please call on your way here to alert us that you will be dropping off supplies. Please ensure all items are clearly labeled with the resident’s name, so they can be picked up and delivered to the resident.
  • Call, email, write, Facetime/Skype your loved one.  To schedule a Facetime/Skype time, please contact Katie Wilde at
    (314) 453-7314  (kwilde@parcprovence.com) or Brigid McGuire at (314) 453-7340 (bmcguire@parcprovence.com).
  • Connect and communicate with your loved one using HappyGram, a simple, user friendly way to send a note and pictures to residents at Parc Provence. Visit https://happygram.org/ on your computer or mobile devise, any time.  Activities will print all of the HappyGrams and deliver them to the desired recipient. 
  • Communicate with our Parc Provence staff any questions, concerns, or needs you or your loved one may have.

We are thankful that our staff has continued to show unwavering dedication to our residents. Their love, compassion, and caring nature are unparalleled. 

We remain diligent in our precautionary efforts, and continue to do all we can to ensure the health and safety of both residents and staff. You are welcome to contact me if you have any questions, concerns, or need assistance.

– Kathy Aragon, RN, Parc Provence Administrator

 

Video Cover Dr. Carr

A message from Dr. David Carr, Parc Provence Medical Director and Clinical Director of the Division of Geriatrics and Nutritional Science at Washington University, regarding COVID-19 symptoms and hygiene techniques.

 

Additional information concerning COVID-19:

We are closely monitoring the increase in cases of COVID-19. We are following guidelines from the U.S. Centers for Disease Control and Prevention (CDC), St. Louis County Department of Health, and Missouri Department of Health & Senior Services (DHSS). Our decisions are based upon their guidance combined with the expertise of our teams.

We understand this virus is a concern for everyone and our strategy is based on an abundance of caution. We are being proactive but also reasonable about any changes to day-to-day operations.

 

Health officials agree the best defense techniques are:

  1. Frequent hand washing using proper hand hygiene by scrubbing with warm water for at least 20 seconds. Hand sanitizer is useful but does not replace washing with soap and hot water.
  2. Avoid touching your face and keep your hands away from your nose, mouth, and eyes.
  3. Practice social distancing in all situations.
  4. Cover your mouth and nose with a tissue or bent elbow when coughing or sneezing. Discard the tissue immediately and clean your hands.

We are continuing to prepare for any situations that may arise. We will continue to provide updates as needed as this situation is changing rapidly.

Please note that all statements and recommendations could change as the government agency recommendations change.

Thank you for your cooperation and understanding.