Frequently Asked Questions

Parc Provence is dedicated exclusively to memory care. every part of the community—staffing, training, environment, and daily routines—is built for people living with dementia.

We’ve been locally owned and operated since the beginning, allowing us to uphold consistent standards and invest in long-term quality. Our staffing ratios are among the highest in the St. Louis region, giving residents more attention, support, and meaningful engagement throughout the day.

The environment feels warm, home-like, and predictable—important elements for comfort and cognitive support.

Residents live in a thoughtfully designed village made up of small, familiar households. Each household includes its own kitchen, dining room, living spaces, and access to secure outdoor courtyards. This layout reduces confusion, supports independence, and gives residents safe freedom to move around.

Days are structured to provide comfort, purpose, and engagement. Residents enjoy chef-prepared meals, personalized activities, therapeutic programs, household routines, and time outdoors. Activities run seven days a week and reflect each resident’s interests and abilities. Everything from meal planning to activity design to how households function is created to support cognitive health, reduce anxiety, and promote a natural sense of belonging.

Parc Provence supports all stages of Alzheimer’s and other dementias. Most residents remain with us as their needs evolve because our care model adjusts to each stage. We support individuals with behavioral symptoms, physical care needs, and advanced dementia. This continuity helps residents feel secure and allows families to avoid disruptive moves as care needs change.

Yes. Licensed nurses are on-site 24 hours a day, and our entire team is trained in every stage of memory care. We coordinate closely with each resident’s physicians, monitor health changes, manage medications, and provide ongoing support for both residents and families. Care is person-centered, proactive, collaborative, and rooted in a deep understanding of dementia.

Yes. Scheduled transportation is available for essential off-site medical appointments. Our team helps coordinate the logistics so families don’t need to arrange separate services.

Residents have access to physical, occupational, speech, restorative, and massage therapy. These services are delivered by dementia-trained professionals who integrate therapy into real-life tasks and household routines. Therapeutic activities also support cognitive health by keeping residents engaged, confident, and connected to familiar skills.

Pricing varies by room type and individual care needs. We offer transparent pricing and can help review long-term care insurance coverage.

Rates include housing, dining, clinical oversight, 24-hour nursing availability, activities, household services, laundry, medication management, and support with daily living. In addition, families are no longer paying for home maintenance, utilities, groceries, in-home caregivers, transportation, or other related expenses once their loved one moves in.

When safety becomes a concern, daily routines feel overwhelming, caregiving becomes unsustainable, or you notice increasing confusion, anxiety, or isolation. Memory care can improve quality of life by offering structure, engagement, and consistent support. Families often tell us they wish they had made the move sooner once they see how much calmer and more supported their loved one becomes.

Our team guides you through every step, beginning with a personal tour and conversation about your loved one’s history, needs, and goals. We then complete a clinical assessment and review medical information to determine the best household fit. To finalize admission, we collect essential documents such as medical records, advance directives, and consent forms.

Move-ins can often be scheduled quickly once assessments and paperwork are complete. We help families prepare by sharing a checklist of what to bring and what to expect. Rooms can be personalized with furniture, photos, décor, and meaningful items to create a familiar, comforting space. Our team supports residents closely during the first days and weeks to help them settle into their new household.

We partner with families throughout the transition by offering reassurance, guidance, and clear communication. Staff spend extra time helping new residents adjust, learn the household routines, and feel welcomed by neighbors. Families receive updates and are encouraged to visit, participate, and stay connected. The goal is to make the move thoughtful, supported, and respectful for everyone involved.

Families are welcome every day. Many choose to join for meals, activities, celebrations, or spending time outdoors in the courtyards. We strive to ensure visits feel natural, warm, and meaningful. Even pets may visit (when leashed and well-behaved) since familiar companions can be a source of comfort and joy.

The environment allows residents to move freely while staying protected within a thoughtfully supervised setting. Safety is supported through secure household design, monitoring by staff, fall-prevention practices, and 24/7 nursing oversight. Emergency procedures are well established, including rapid-response protocols and coordination with medical partners when hospitalization is needed.

Yes. We offer opportunities for worship, reflection, and spiritual support across various faith traditions. Residents may participate in on-site services or meet privately with spiritual care providers if preferred.

We support residents and families through the final stages of dementia with compassion and dignity. Hospice partners are welcome, and our team coordinates closely with them to ensure comfort, symptom management, and peaceful continuity of care within the resident’s familiar household.